Faulty items can be returned to the returns address shown above. Please include a note describing the fault and let us know whether you would like a replacement. For all products that are found to have a manufacturer’s fault, we will give you a full credit and credit your return postage.
Or call our customer service team on 0345 130 1415 between 9am – 5pm or send us a note by clicking
here .
Please obtain a free proof of postage when sending goods back to us.